"Not able to figure out what is wrong here. Does somebody have a thought? Also, created Technical Topics (Technical_Topics) with Broken Equipment (Broken_Equipment), Connections & Panel Access (Panel_Access).What am I doing wrong. If you are still stuck after that, leave a comment with some more details and I'll take a look. Have you set up the routing address? Ensure you add a way for agents to customize who is assigned to each role for each case.I have already added the roles Edit | Replace Customer Contact Read OnlyEdit | Replace Support Lead Read/WriteAppreciate your help. Hyatt Place New Taipei City Xinzhuang. How frustrating! Service Cloud Specialist Superbadge - 4,5,6,7 - Blogger But not sure what is causing the macro to not find the email template. I got the stages added - its the 'and assign' that's hanging me up. Good to hear!!! Please guide me on this.Thanks. Hello. One of my favorite new things this week was taking a shower with my whole block collection. I'm whole again. No. Click on the category and note the "group unique name" - verify that it is Billing_Topics. The first think I would try is to create a case with an email address that is yours then run the macro to make sure that you get the email. The key word is "rename." Just finished my Superbadge # 5: Selling with Sales Cloud Specialist :-) | 15 comments on LinkedIn Hi All,I am currently stuck at challenge 4. My brother has started to play with me! We can't find the 'Customer Case Team' role. Review the steps to ensure you configure the Case Stages for the Cloud Technical Team Lifecycle.- I used the preexisting standard field but I didn't see any missing stage values- I did NOT rename the field name (is that the problem? Thanks for your Reply but I passed through that step But now I am getting error in Step 7 while validatingChallenge Not yet complete here's what's wrong:There was an unexpected error while verifying this challenge. Hi Baby, On Challenge 2 - was i wrong to create a new picklist field and call it "Case Stages" and drop it on the Case Information Page Name? Did you create a new console? (The badge is all click, no code.) I thought that the issue was missing "Milestones" :), Support Lifecycle Can you guide me how to do Service cloud Challenge 3. Skip Main Navigation. Ensure Agents have access to Knowledge when viewing a Case". here's what's wrong: We can't find the Case Stages for the Cloud Technical Team Lifecycle. Expert Tips on Getting Your Billing Superbadge - ITequality (jealous? This is really a tricky one. Open Support Cases You ma, I might complain about my brother sometimesespecially how he takes up so much of mom's timebut I've decided that he really is a nifty fellow. Did you start with a clone of the correct profile? Ensure you group report results correctly. " I also ran into this after copy pasting the API Name out of the error message. Based on our research, it appears the low power produced is related to the cloudy weather in your area recently. I am getting mad over this error now. Dont know what was the issue in playground I was using but I created a new one and did all steps again and it worked, I completed the Superbadge Successfully.

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