stubhub refund lawsuit

Many events this past month were canceled. If the show ends up being cancelled you will receive a refund. Can I file a lawsuit against Stubhub for not giving me a refund? - Avvo Linda Lam focuses her practice on representing consumers, small businesses, and employees in complex litigation. Got my money back through my bank investigation. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. StubHub promised its customers a full cash refund for cancelled events with its FanProtect Guarantee. As the complaint puts it: The COVID-19 cancelations and Defendants trademarked FanProtect Guarantee should have meant that StubHub ticketholders like Plaintiff were promptly refunded their hard-earned moneymoney consumers now need more than ever in a time when many of StubHubs customers have lost their jobs and are suffering financial hardship. StubHub Might Owe You a Refund For Canceled Events in 2020 - Lifehacker While the customer service representative was apologetic, they couldn't come to a solution to find me a replacement ticket, or a voucher that would cover one of the 100s of pairs of seats that were still floating around. Under normal circumstances, these processes are manageable. Ive been trying to get my money back for 2.5 years with no luck! When I punched this ticket, they had already charged nearly a $100 fee, and now, because of all the confusion, they charged me another $500, all of these added up are more expensive than my original ticket. While predictions of the company going bankrupt appear to have been overblown, the damage to the pre-pandemic leader in ticket resale marketplaces in the U.S. has been substantial. On March 25, however, StubHub allegedlyand quietlychanged its tune, updating the terms of its FanProtect guarantee online to stipulate that if the event is canceled and not rescheduled, you will get a refund or credit for use on a future purchase, as determined in StubHubs sole discretion (unless a refund is required by law). Subsequent communications from StubHub made clear, without explanation, that customers would receive not refunds for coronavirus-related cancellations but only a coupon worth 120 percent of an original orders value valid for one year, the case adds.

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