YAMAY Wireless Bluetooth Headset with Mic & Mute Button for PC Phone INFO 30-Apr-2020 13:39:26,443 [0x00002440]: RefId:[14ab4760-90b4-404e-bd7d-4ee5e1936510] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} It's bad, very very bad. You need to address this issue Microsoft, where can I go to initiate action on this? This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. Uninstalled and reinstalled Skype (all with new latest downloads) Checked and reset all settings for above. Lync / Skype client actually plays Lync_muting.wav when you mute and nothing when you unmute. This thread is locked. Brand Plantronics. This is incredibly frustrating (both the broken aspect of the application and the lack of response). |__Avaya/Nortel Meridian M39xx,M73x The best and quickest way forward is to contact our Support organization as the community is run by volunteers only. Plantronics BT600 Bluetooth USB Dongle User Manual BT600 User Guide NOTE Sensors cannot be disabled while streaming audio. INFO 30-Apr-2020 13:39:17,700 [0x00003980]: RefId:[df699e92-c3b4-4608-b30b-b139f944742a] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Hopefully this helps you to enjoy your Poly Focus 2 headset. Mute on/off problem with Plantronics BT300M - Microsoft Community Free shipping for many products! Select "Quit Plantronics Hub" from the Hub icon menu in the Windows notification area. So we need to turn off the Wearing Sensors in your headset to avoid those annoying muting/unmuting acts. Find many great new & used options and get the best deals for Poly (Plantronics + Polycom) Blackwire 3225 USB-A, On-Ear Mono Wired Headset at the best online prices at eBay! I had to restart the system after the update for it to address the issue but it appears this does fix this issue. INFO 30-Apr-2020 13:39:25,589 [0x00002440]: RefId:[7614e514-9e1c-4485-84a3-ab15551a15b3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Which device and OS are you using. The reason this is happening is that the calibration of these sensors is a little bit off, as when you tilt or move your head wearing the headset, the same Focus 2 thinks that you are putting the headset down from your head or putting it up. INFO 30-Apr-2020 13:39:17,431 [0x00004ba0]: RefId:[e85b385b-fe1f-46fb-9df8-2257cd6f525c] Plantronics::CallManager::Fire_EnterActions - Fire_EnterActions: 3 Headset Compatibility: All H-Series corded Plantronics headsets: Packaging Info. Mute/Unmute and leave meeting functions on Plantronics Savi - Microsoft 2. INFO 30-Apr-2020 13:39:26,542 [0x00002440]: RefId:[28c117ab-7084-4755-91d0-f57f3b685b06] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} I have quit, and rebooted, and it still happens. Mute notifications during a meeting in Teams - support.microsoft.com
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plantronics mute off mute on