Greater detail on the steps you have taken to prevent complaints of unresponsive or poor customer service going forward. But not sure what's going wrong, my appeal process is just re-iterating and asking similar set of questions. Shortly after your metrics exceed their target, you will receive a phone call from an Account Health Team representative. However, this was still a rarity rather than the standard process. Let's start by understanding. the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it! While pursuing a legal action using all possible means to achieve justice and have my standing in the community restored, I was getting news about suspended Amazon sellers becoming desperate with no one to help them on the forums (where I used to provide free assistance). Ive gone through your appeal and according to me your appeal seems to be good to go. Greater detail on the root causes of buyers receiving items with different condition than described. If a customer sees negative feedback about a product, they may begin to question whether the product is worth buying. Account has been deactivated - Amazon Seller Forums Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_GB. 2. What I will do to prevent similar complaints in the future. We cover Seller Central, Vendor Central, FBA, FBM, and more. Right now I'm just hoping I can continue getting sales so decrease it. Its simple: follow the rules. Please share it across the Amazon Seller Community, so other Amazon Sellers can prepare themselves as well. HELP. If its a one-time thing, you should be ok. Funds will not be transferred to you but will stay in your account while we work with you to address this issue." When you see these things going on, use the report system to let mods and site admin know about it. Blaming your courier is also not a good strategy. This may involve doing everything from selling fake goods to violating their rules about customer reviews. Risk of Deactivation Gone. Bit of A Techno T-rex - soz. If your metrics worsen, your Seller Account will get suspended and you will need to submit an actual Plan of Action. zelle unable to process payment; police psych test interview; harry styles astrology predictions; former wink news anchors; . Hi guys! saddleback tortoise vs domed tortoise / cat officers ranks in school / your account is at risk of deactivation late shipment. Greater detail on the actions you have taken to resolve buyers not receiving orders or late receipt of orders. I've talked with them a few times before, and they are some of the best Amazon support people I've talked with. 2. On 1.March 2023, Amazon removed the controversial Restock Limits, which were impacting the amount of units each Amazon Seller could send into FBA at any given time. Our metrics have always stayed under Amazon threshold for everything. But I managed to bring it down to 11%. Greater detail on the actions you have taken to resolve customer complaints of unresponsive or poor customer service.
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your account is at risk of deactivation late shipment